Help Center

New Website! Try it out today and let us know what you think.

We turned 20 years old in April and we thought it was about time we made some changes. We have been hard at work on a new website since January and we would love to know what you think!

New Features

  • All new design.
  • 100% mobile friendly.
  • Larger text everywhere.
  • Buy It Now & Reserve Price Information.
  • Auction Display Options: List, Tile and Compact. Allows you to change the way your auctions are displayed. Click the buttons in the upper right hand corner of the Auctions page to change between them.
  • Larger auction images everywhere
  • Unified Profile for fast access to all your account settings.
  • Browse to Snipes, Ended, Won, Lost or All Auctions views from any page.
  • Redesigned auction management buttons (Edit, History and Delete).
  • Filter Active Snipes by All, Low Max Bid or Watched. Also, filter active snipes by Title, Seller Name and Item Number.
  • Edit Snipes right from the Snipes page. No need to find your place or re-filter your items.
  • New date and time formats
  • Enter a snipe from any page.
  • Faster snipe entry.
  • Totally redesigned Watch auction entry.
  • New snipe tips during entry.
  • Better Minimum bid information.
  • Auction time left server time syncing. Know exactly how much time is left on your auctions.
  • New Contact Us button on every page.
  • Integrated past support requests on the Contact Us page.
  • Totally redesigned plan management page.
  • Greater visibility into WinPoints balance and totals.
  • Plus over 50 other small tweaks to make sniping with us easier.

This is your chance to help us make our service better. By using our new site and providing feedback on what you think, your suggestions will make our service better for everyone. If you have any questions, just Contact Us and we will be happy to assist you.

UPDATE 06/21/21

Thanks for all the website feedback! We have been busy and added / updated a bunch over the past few weeks.

Recent Additions

  • Sped up the Past and Lost auction pages by over 50x.
  • Added the Help Center.
  • Added website tour / guides.
  • Added plan payments & management.
  • Improvements to new account setup.
  • Improved experience for older browsers. We still recommend using the latest versions of Chrome, Firefox, Safari or Edge for the best experience.
  • Squashed a few minor bugs - none of them caused any issues with bidding or entry.

Please keep sending us your feedback of the new website. We really have had some great ideas and comments from everyone who have messaged us.

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